Tanzania Chamber of Commerce, Industry and Agriculture (TCCIA), apart from the conventional functions of providing services geared to engaging the government towards facilitating trade and business environment in Tanzania, has introduced a new service that will help both private and public sectors to support the smooth formalization and running of SMEs on their daily operations by means of Short Message delivery Services (SMS) through the agency of different Mobile Telephone Operators.
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The SME – SMS helpline is the systemic software designed by the Tanzania Chamber of Commerce, Industry and Agriculture to facilitate the whole process of conveying and accessing information on targeted procedures.
The tool is intended to deliver information on demand basis. In general this information is a raw data that has been verified to be accurate and timely, specific and organized for a purpose, presented within a context that gives it meaning and relevance and which leads to increase in understanding and decrease in uncertainty. The value of the information lies solely in its ability to affect a behavior, decision, or outcome. A piece of information is considered valueless if, after receiving it,things remain unchanged.